Thank you for shopping with Cora Journeys. This Shipping Policy outlines how we process, handle, and deliver your orders worldwide. Our goal is to ensure your travel accessories, camping gear, and luggage reach you safely and on time.
Global Shipping
Cora Journeys proudly operates worldwide and delivers to most international locations. Delivery times and availability may vary depending on your country or region.
Processing Time
- Orders are typically processed within 2–4 business days after confirmation.
- Once your order has been processed and dispatched, you will be notified by email or SMS (if applicable).
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Estimated delivery time is 7–20 business days, depending on your location and customs procedures.
- Remote areas may experience longer delivery times.
- Delays caused by weather, customs, or courier operations are beyond our control, but we will assist in resolving issues where possible.
Shipping Charges
- Shipping fees, if applicable, will be displayed at checkout before you confirm your order.
- In some regions, we may offer free shipping promotions or discounts.
Payment Method
Cora Journeys offers Cash on Delivery (COD) as the only payment method. You will pay the total amount for your order directly to the courier upon delivery. No online or advance payments are accepted.
Order Tracking
Once your order has been shipped, tracking details (if available) will be shared via email or SMS. You can use this information to check the status of your delivery.
Address Accuracy
Please ensure that your shipping details are accurate and complete. Cora Journeys is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Customs and Duties
International shipments may be subject to customs fees, import duties, or taxes imposed by your local government. These charges are the responsibility of the customer. We recommend checking your country’s import regulations before placing an order.
Damaged or Missing Items
If your order arrives damaged, incomplete, or incorrect, please contact us within 7 days of delivery at [email protected] with photos and order details. We will investigate and arrange for a replacement or resolution.
Undeliverable Orders
If a delivery attempt fails due to refusal to pay, unavailability, or incorrect address, the order may be returned to us. Reshipping may incur additional charges.
Contact Us
For any questions or concerns regarding your order or shipping, please contact us at:
Email: [email protected]